Fulfillment
We use a 3rd party print-on-demand for our fulfillment services. It takes 2–7 business days to print our products. Our average shipping time is 4-5 business days depending on the order's destination. Therefore, please allow up to two full weeks for delivery before hitting the panic button.
Shipping & Returns
Average shipping time is 4-5 business days depending on the order's destination (longer for outside the US).
Calling Marcel uses a print-on-demand fulfillment service, and shipping is through a third-party. Therefore, we cannot accept returns or exchanges, and delivery of packages becomes the responsibility of the carrier once it leaves the fulfillment warehouse. We know this isn't always ideal, but all sales are final.
Washing
Wash your printed apparel inside out in order to extend the life of the graphic.